Questions, enquiries, or just want to say hello? We'd love to hear from you.
47 Riverside Lane
Woodbridge, Suffolk
IP12 4HN, United Kingdom
Monday – Friday: 7:30 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 3:00 PM
We typically respond to emails within 4-6 hours during business hours. For urgent matters, please visit us in person.
Located in the heart of Woodbridge, we're easily accessible by car or public transport. Free parking is available on Riverside Lane, and the train station is a 10-minute walk away.
If you're visiting for the first time, look for the green building with the paw print mural on the side entrance. Our reception is on the ground floor.
A few helpful things to know for your first appointment.
Vaccination certificates, any medical history, and notes about allergies or behavioural triggers help us provide better care.
For sitting or overnight services, bring your pet's regular food, favourite toy, and a blanket that smells like home.
For first appointments, arrive 10 minutes early to complete paperwork and let your pet acclimatise to the environment.